Services / WhatsApp chatbot
WhatsApp Chatbot for Business
Customers message businesses on WhatsApp first. A chatbot can answer common questions, collect their details and pass the chat to your team when a person is needed, so fewer enquiries are missed.
Who it's for
For clinics, shops, schools and service businesses that get many repeated questions or bookings on WhatsApp.
The goal
What this work is built to do
- Quick answers to common questions
- Enquiries saved with the customer's details
- A clear handover to your team
- Reminders and follow-ups sent on time
Our approach
From first review to a working result
- 01
List the common questions
We collect what customers ask most and decide what the bot answers and when a person steps in.
- 02
Set up the channel
We connect your WhatsApp Business number and build the answers from information you approve.
- 03
Test with real chats
We test real examples with your team and improve the replies before and after launch.
Scope
What we can deliver
The exact scope depends on your goals, existing tools and what the first review finds.
- WhatsApp Business API setup
- Chatbot replies built from your business information
- Enquiry and lead capture
- Conversation dashboard for your team
- Human takeover path
- Booking reminders and follow-up messages
Common questions
Before we begin
- Will the chatbot replace my staff?
- No. It handles repeated questions and collects details. Your team takes over when a customer needs a person.
- Do I need the WhatsApp Business API?
- For chatbots and automation, yes. We help with the setup and approvals.
- How do I get started?
- Message us on WhatsApp with your business type and the questions customers ask most.
Let's make itwork for you.
Tell us what you need from WhatsApp chatbot and we'll suggest the next step.